Cancellation policy

Order Cancellation Policy

At Texas Yellow Rose Kreations, we understand that sometimes plans change, and you may need to cancel your order. Below are the details of our order cancellation policy:

Cancellation Window

  • Orders can be canceled within 48 hours of purchase, provided they have not yet been processed or shipped.
  • After the cancellation window has passed, we cannot guarantee cancellation as the order may already be in progress.

How to Request a Cancellation

To cancel your order, please contact us as soon as possible at:

  • Email: txyrkreations@gmail.com

Include the following details in your cancellation request:

  • Order number
  • Name and email address used for the purchase
  • Reason for cancellation (optional)

Custom or Personalized Orders

  • Orders for custom or personalized items are non-cancellable once production has begun.
  • If production has not started, cancellations may still be possible. Contact us to discuss your options.

Refunds for Canceled Orders

  • If your cancellation is approved:
    • You will receive a full refund for orders canceled within the specified timeframe and prior to processing or shipment.
    • Refunds will be processed within 5-7 business days], and will be issued to the original payment method.

Orders Already Shipped

  • Unfortunately, we are unable to cancel orders once they have been shipped.
  • If you no longer wish to keep the item, you may return it in accordance with our Return Policy. Please refer to the [Return Policy link] for details.

Policy Updates

We reserve the right to modify this Order Cancellation Policy at any time. Changes will take effect immediately upon posting.

Need Assistance?

If you have any questions or concerns about your order, please don’t hesitate to reach out to us:

  • Email: txyrkreations@gmail.com